Bimmermods Return & Refund Policy

Last Updated: September 2026

We want you to be satisfied with your Bimmermods order. Please review the following return and refund conditions before making a purchase.

7-Day Return Request Window

Customers have 7 days from the date their order is delivered to request a return or report an issue with their order.

To be eligible for a standard return, the item must be:

• Priced at $100 or less

• Unused and uninstalled

• In the same condition in which it was received

• In its original packaging

• Accompanied by proof of purchase

Items that have been installed, modified, damaged after delivery, or used are not eligible for a standard return.

To request a return, contact us at support@bimmermods.ca within 7 days of delivery.

Items sent back without first receiving return authorization from Bimmermods may not be accepted.

Return Shipping

For standard returns or change-of-mind returns, the customer is responsible for return shipping costs.

Where available, Bimmermods may provide a prepaid return shipping label. The cost of the return label may be deducted from the customer's refund.

If the return is required because Bimmermods sent the wrong item or the item arrived damaged or defective, Bimmermods will cover the applicable return shipping costs.

30% Restocking Fee

Approved standard returns are subject to a 30% restocking fee, which will be deducted from the refund amount.

The 30% restocking fee does not apply when the return is the result of an error by Bimmermods, such as receiving the wrong item, or where otherwise required by applicable law.

Original shipping charges, where applicable, are non-refundable unless the return is the result of an error by Bimmermods.

Items Over $100

Items priced over $100 are final sale and are not eligible for change-of-mind returns.

If an item over $100 arrives damaged, defective, incorrect, or materially different from what was ordered, please contact us within 7 days of delivery so we can review the issue.

Depending on the circumstances, Bimmermods may provide a replacement, replacement component, refund, or another appropriate resolution.

This policy does not limit any rights or remedies available under applicable consumer protection law.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as it arrives.

If your item arrives damaged, defective, or incorrect, contact us at support@bimmermods.ca as soon as possible and preferably within 7 days of delivery.

Please include:

• Your order number

• A description of the issue

• Clear photos or videos showing the item and the issue

• Photos of the packaging where relevant

This information helps us determine the appropriate resolution as quickly as possible.

Do not install, modify, or continue using an item after discovering a problem unless instructed otherwise by Bimmermods, as doing so may affect our ability to assess the issue.

Shipping Times & Delivery Delays

Estimated delivery times are displayed at checkout. Depending on the order, the estimated delivery window may be 20–60 business days after shipment.

Many orders arrive significantly sooner; however, the delivery estimate displayed at checkout should be considered the estimated delivery window for the order.

A return, refund, or cancellation will not normally be provided solely because an order is still in transit within the delivery timeframe disclosed at checkout.

If your order has exceeded the maximum estimated delivery timeframe shown at checkout, please contact support@bimmermods.ca so we can review the shipment and determine the appropriate next steps.

Nothing in this section limits any cancellation, refund, or other rights available under applicable consumer protection law.

Fitment

Customers are responsible for reviewing product descriptions and fitment information before ordering.

If you are unsure whether a product will fit your vehicle, please contact Bimmermods before placing your order.

A product ordered for an incompatible vehicle is considered a standard return rather than a defective or incorrect item if Bimmermods supplied the product that was ordered and the product information provided was accurate.

Standard return eligibility, including the $100 limit, 7-day return window, return shipping costs, and 30% restocking fee, will apply.

Sale Items & Gift Cards

Sale or clearance items and gift cards are final sale and cannot be returned unless the item is damaged, defective, incorrect, or otherwise eligible for a remedy under applicable law.

Exchanges

We do not process direct exchanges.

If an eligible item needs to be exchanged for a different product or variation, the original item must first be approved for return. A new order can then be placed for the desired item.

If Bimmermods sent an incorrect item, please contact us before placing another order so we can arrange the appropriate resolution.

Refunds

Once an approved return is received, we will inspect the item and notify you whether the refund has been approved.

If approved, the refund will be issued to the original payment method, less any applicable:

• 30% restocking fee

• Return shipping costs

• Non-refundable original shipping charges

Please allow up to 10 business days after approval for Bimmermods to process the refund. Your bank or credit card provider may require additional time for the refund to appear on your account.

If more than 15 business days have passed since we confirmed that your refund was approved, please contact us at support@bimmermods.ca.

Contact Us

For returns, order issues, damaged items, or refund questions, please contact:

Bimmermods Customer Support
support@bimmermods.ca